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연습
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학습 가이드
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🇨🇦 English
🇨🇳 中文
🇰🇷 한국어
🇮🇳 ਪੰਜਾਬੀ
🇮🇳 हिन्दी
🇲🇽 Español
🇮🇳 தமிழ்
🇸🇦 العربية
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주제별 학습
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Refusal Techniques
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Refusal Techniques
CARE model, de-escalation, and safe refusal strategies
41 문제
⚖️ Ontario Liquor Laws
🔍 Signs of Intoxication
🪪 ID Verification
⚠️ Liability & Consequences
Q1/10
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refusal-techniques
Difficulty: ●●○
⚑
⚠
A patron you have refused service to becomes aggressive. What should you do?
💡 Peek at hint
A
Argue back
B
Physically remove them
C
Stay calm, maintain distance, involve a manager or security, and call police if necessary
D
Give in and serve them
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